I am a fifth (and final) year PhD candidate in Operations Management at the Stern School of Business of New York University. My doctoral dissertation, under the direction of Prof. Mor Armony and Prof. Michael Pinedo, focuses on the operational design and patient flow management of healthcare systems with appointment driven arrivals. More broadly, my research interests include Stochastic Networks, Diffusion Approximations, Scheduling, Simulation, and their applications in Service Operations.
You can find my résumé here.
Zacharias, C. and M. Pinedo. Appointment Scheduling with No-Shows and Overbooking. Production and Operations Management. Forthcoming, Published Online 23 Aug 2013. (available here)
Zacharias, C. and M. Armony. 2013. Joint Panel Sizing and Appointment Scheduling in Outpatient Care. Working Paper. (manuscript available here)
Research in Progress
Pinedo, M. and C. Zacharias. Managing Customer Arrivals in Service Systems with Multiple Servers. (draft available here)
Zacharias C. On The Waiting Time in Service Systems with Appointment Driven Arrivals under No-Shows.