I am a PhD candidate in Operations Management at the Stern School of Business of New York University. My doctoral dissertation, under the direction of Prof. Mor Armony and Prof. Michael Pinedo, focuses on the operational design and patient flow management of healthcare systems with appointment driven arrivals. More broadly, my research interests include Stochastic Networks, Diffusion Approximations, Scheduling, Simulation, and their applications in Service Operations.
You can find my résumé here.
Zacharias, C. and M. Armony. 2013. Joint Panel Sizing and Appointment Scheduling in Outpatient Care. Submitted to Operations Research. (manuscript available here.)
Research in Progress
Pinedo, M. and C. Zacharias. Managing the Flow of Heterogeneous Customers in Service Systems with Parallel Servers. Draft available.
Zacharias C. On The Waiting Time in Service Systems with Appointment Driven Arrivals under No-Shows.