Hello, and welcome to my personal website. I am a Research Assistant Professor of Management Science at the University of Miami. I received my PhD in Operations Management from Stern School of business at New York University, and my BSc in Mathematics from University of Athens. My research focuses on designing and optimizing service operations, with an emphasis on healthcare delivery. Broader areas of interest include Stochastic Modeling, Applied Probability, Scheduling, Simulation, Optimization, Predictive Modelling.


You can find my résumé here.

Research Articles

  • Zacharias, C. and M. Pinedo. 2014. Appointment Scheduling with No-Shows and Overbooking. Production and Operations Management 23(5) 788-801. (available here)

  • Zacharias, C. and M. Armony. 2015. Joint Panel Sizing and Appointment Scheduling in Outpatient Care. Submitted. (manuscript available here)

  • Zacharias, C. and M. Pinedo. 2015. Managing Customer Arrivals in Service Systems with Multiple Servers. Working Paper.
    (manuscript available here)
    First Prize, ``INFORMS Service Science Section Best Paper Award''.

  • Pinedo M., C. Zacharias, N. Zhu. 2015. Scheduling in the Service Industries: An Overview. Journal of Systems Science and Systems Engineering 24(1) 1-48. (available here)